Frequently Asked

Are hotel baby clubs safe?

The best are very safe; the worst are essentially unsupervised playrooms. Look for published staff ratios, dedicated baby carers, and recognised qualifications.

Three signals tell you a baby club is properly run. First, published staff-to-child ratios (1:2 or 1:3 for under-1s, 1:4 or 1:5 for toddlers). If they won't tell you the ratio in writing before you book, walk away. Second, dedicated baby carers, not just general kids-club staff rotated through the baby room. Third, recognised qualifications: Ofsted (UK), early-years certifications (NNEB, NVQ Level 3), or country-specific equivalents.

The gold-standard providers in Europe are Worldwide Kids (used by Ikos, Sani, MarBella, Avra Imperial), Scott Dunn Explorers (Anassa, Sun Gardens), and the in-house teams at Martinhal and Forte Village. All employ qualified early-years professionals and publish their ratios.

Red flags to watch for: a single "kids club" age range from 4 months to 12 years (means babies are minded by people optimised for older kids), no sleep room mentioned anywhere, "drop-in" availability without booking (means demand is low because the service is poor), or a kids club that's outsourced to an agency you can't name.