Frequently Asked

Are hotel baby clubs safe?

The best are very safe; the worst are essentially unsupervised playrooms. Look for published staff ratios, dedicated baby carers, and recognised qualifications.

Three signals tell you a baby club is properly run. First, published staff-to-child ratios (1:2 or 1:3 for under 1s, 1:4 or 1:5 for toddlers). If they won't tell you the ratio in writing before you book, walk away. Second, dedicated baby carers, not just general kids club staff rotated through the baby room. Third, recognised qualifications: early years certifications (NNEB, NVQ Level 3), or country specific equivalents.

The gold standard providers in Europe are Worldwide Kids (used by Ikos, Sani, MarBella, Avra Imperial), Scott Dunn Explorers (Anassa, Sun Gardens), and the in house teams at Martinhal and Forte Village. All employ qualified early years professionals and publish their ratios.

Red flags to watch for: a single "kids club" age range from 4 months to 12 years (means babies are minded by people optimised for older kids), no sleep room mentioned anywhere, "drop-in" availability without booking (means demand is low because the service is poor), or a kids club that's outsourced to an agency you can't name.